FAQ

All sale items are final sale.

All returns must be authorized before sending merchandise back. Return requests will be accepted for items within 7 calendar days of delivery or pick up with the exception of final sale items, sale items, orders purchased with a promotion/code, and special collaboration items.

Please request a return authorization number within 7 calendar days of the order's delivery date. 

Visit our Returns & Exchanges page for more information, here

Once an order is received, we are unable to cancel or modify any details of your order. Please contact our team here if you require an assistance.

Our current fulfillment time is ten business days. You will receive an email within ten business days from the day you place an order with the shipping confirmation email at the time of fulfillment with a tracking code. Depending on the destination, it may take one to five business days for your order to be delivered from the date of fulfillment.

All of our prices are listed in Canadian Dollars. .

For orders that are placed within Canada, customers will be charged 13% HST will be charged. Since eightywingold is Ontario-based company, Canadian orders will not be subjected to any duties upon delivery, as the shipment is not traversing any borders.

By placing an order with us, you acknowledge that this sale occurs outside the United States, and that you are importing your order for non-commercial (personal) use. You also acknowledge that you will be listed as the importer for US Customs and Border Protection purposes and that your order will be imported into the United States in accordance with the necessary customs requirements.

To simplify this process, your order indicates your agreement to authorize eightywingold to appoint a designated carrier/customs broker, where applicable, as your unpaid agent for customs purposes by executing a power of attorney applicable to a single noncommercial shipment. Your order serves as an electronic signature indicating your agreement to the following, as required by US Customs and Border Protection:

“The designated carrier/customs broker is hereby authorized to execute, as an unpaid agent who has knowledge of the facts, pursuant to the provisions of section 485(f), Tariff Act of 1930, as amended, the consignee’s and owner’s declarations provided for in section 485 (a) and (d), Tariff Act of 1930, as amended, and to enter on my behalf or for my account the goods described in the attached invoice which contains a true and complete statement of the facts concerning the shipment.”